Policies

PLANNING FOR YOUR STAY

CHECK-IN & CHECK-OUT TIMES

Check-in starts at 2:00 p.m., and check-out time is 11:00 a.m. After 2:00 p.m. an additional 50% of the daily room rate will be charged for an extended check-out time up until 6:00 p.m.. For delayed departure beyond 6:00 p.m., a full-day room charge will apply. An extended departure time may be arranged on the day of departure pending availability, please contact the Front Desk to inquire.

RATES

A Massachusetts room tax of 14.45% will be applied to the nightly rate. Availability and rates for specific guest rooms and dates can be viewed by clicking in the Online Booking Portal.

DEPOSIT

For a multiple-night stay, a deposit of half of the total charges is due at the time of booking. For a one-night stay, the full amount is due as a deposit. Payment can be made with Visa, MasterCard, American Express, or Discover.

CANCELLATION

Reservations can be cancelled or changed 72 hours prior to the day of arrival to avoid a charge of one night’s room plus tax.

EXTENDED STAYS

Whether you’re here for a day, week, or month, we welcome you to stay with us at No. 284. Please contact the front desk for extended stay rates.

CHILDREN

Children are welcome, but we are not able to provide portable cribs or rollaway beds.

PARKING

No. 284 does not provide parking but the nearest parking garage is located at the Prudential Center. For directions or assistance, please contact the front desk.

NO SMOKING

No. 284 is a non-smoking property. A $250 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.

GUEST RESPONSIBILITY

While accidents do happen, guests will be financially responsible for damage due to gross negligence.

MAKE YOURSELF AT HOME